Frequently Asked Questions

What does your business name mean?

Brie is a type of cheese commonly used on our boards, and Chisme translates to 'gossip' in Spanish. At its core, the name intentionally pays homage to the Caribbean & Latine cultures and the ways that our mamis, grandmas, aunties and Godmothers would visit one another to share chisme, over a cup of coffee or tea with a snack (which often times are, crackers or bread with cheese!).

It's also a play on words in both languages. Since brie, almost, sounds like bring - it can be read as bring me the chisme - bring me the gossip - tráeme el chisme!

Do you offer delivery?

Yes we do, within 40 miles of NYC! If you live outside of the 40-mile radius, please send an email to hello@brieonthechisme.com/

Can I place an order for pick-up?

Unfortunately, no. Only offer delivery as my time in the kitchen is paid on an hourly basis and they do not allow for pick ups at random. 

Can I request a specific delivery time for my order?

Yes, though we can not always guarantee a specific delivery time. However, if you need your order by a specific time, please let us know in the special instructions section, and we will ensure your order gets to you prior (i.e., "our event starts at 2:30 pm; please deliver no later than 2:45 pm"). All arrangements are packaged for easy refrigeration if your order arrives early!

What is your cancellation policy?

50% of your payment will be refunded with more than 5 days notice. No refund for notice provided with less than 5 days' notice.

If we have a contract in place, than the return policy outlined within our document supersedes this return policy.

Can I customize my order?

You may customize your order during your ordering process according to your dietary preferences (gluten-free, vegetarian, nothing spicy, no nuts, no crackers, etc.). Simply do so by either selecting the appropriate options &/ or leaving a note in the "Special Instructions" sections. Please note that request of certain cheese and meats will come with an additional surcharge, so it would be best to email hello@brieonthechisme.com before placing your order.

How do I choose the right spread size?

• Medium is recommended for 5 (as a meal) to 8 (as an appetizer) people.
• Large is recommended for 8 (as a meal) to 11 (as an appetizer) people.
• Sweetheart is recommended for 11 (as a meal) to 14 (as an appetizer) people.
• XXL is recommended for up to 16 (as an appetizer) people.

Please note that serving sizes are appetizer portions. Everyone’s appetite is different. If you’re planning on offering a charcuterie and cheese board as your main meal, consider going a size up or completing the catered events form for a grazing table. If you're still not sure, feel free to email hello@brieonthechisme.com!